WHAT WE OFFER

We provide end-to-end support with your practice's finances, including issuing and tracking invoices and liaising with patients and insurers for payments. Additionally, on request, we can work on aged debt. 

Our goal is to reduce outstanding balances, improve cash flow, and free up your time from financial admin.

We provide professional front-line support for your patients - from managing enquiries and booking appointments to co-ordinating follow-ups and providing clear, timely communication with an emphasis on patient care.

Acting as an extension of your practice, we ensure a smooth, responsive, and reassuring experience for every patient.

We handle all aspects of clinic scheduling - booking appointments, managing diaries, co-ordinating with hospitals and secretaries, organising the transfer of reports and scans to ensure clinics run smoothly.

Our support helps maximise your time, reduce your admin and create a more seamless experience for both you and your patients.

We accurately transcribe and format your dictated clinic letters, delivering them promptly to support clear communication with patients, GPs and referrers. We also offer a proofreading and grammar correction service using our exemplary grammar and editing skills. AI can save dictation and transcription time but it doesn't catch every error, sometimes generating its own. Specific knowledge of the speciality is paramount.

Our service ensures confidentiality, consistency and professionalism - saving you time and helping maintain your high clinical standards.

We offer fully bespoke packages designed around your specific practice needs, whether you are starting out in private practice or looking for new or additional support. We can also dovetail into any admin providers you already use to assist with  current workloads.

By customising our support, we ensure a seamless, efficient workflow that enhances patient experience, reduces your administrative load and lets you focus on delivering exceptional care.

Our flexible approach guarantees clear communication, reliability and a personal touch every step of the way.

We co-ordinate all aspects of theatre bookings and surgery scheduling, liaising with hospitals, patients, and surgical teams to ensure bookings run smoothly and efficiently. We have plenty of experience in the booking systems of various hospitals and a proven list of hospital contacts needed. We also have contacts with the Brighton Anaesthetic Group and the Mid-Sussex Anaestheetic Group in order to liaise with anaesthetists.

Our service reduces administrative burden, helps avoid scheduling conflicts and ensures timely communication for all parties involved.